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HEY PAWS customer care

We're here to help.

Have a question about an order, a product, delivery or anything else? Send us a message and we'll do our best to help.

HEY
PAWS

Questions are welcome. We're listening.

Let's talk.

Have a question about something you've seen at HEY PAWS? Here's what we can help with.

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Product questions

Need help understanding a product or deciding what might suit your dog? Tell us what you're looking for.

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Order help

If your message is about an order, include your order number so we can understand your enquiry.

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Something else?

No problem. Send your question and we'll take it from there.

A little more detail helps.
Including relevant information in your first message can help us understand your question more quickly.

Send us a message

Fill in the details below and we'll get back to you.

Please make sure your email address is correct so we can reply.

Before you message us

A few details can make it easier for us to understand what you need.

01

About an order?

Add your order number and tell us what you'd like help with.

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About a product?

Tell us the product name and what you'd like to know.

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Something different?

Just explain your question in your own words. We'll take it from there.

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